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We process orders in the order in which they are received. We don’t work nights, Saturdays or Sundays. On Monday we are first processing orders from Friday night, then Saturday and Sunday. New orders placed on Monday do not ship on Monday because Mondays are used to process the weekend orders. We begin shipping Monday orders on Tuesday or Wednesday, depending on how busy the weekend was. Towards the end of the week we are caught up and in “real-time.” So on Thursdays or Fridays, we could be fulfilling orders placed within the last 24 hours or that same day.

We accept the following payment methods:

Bank Transfer

PayPal

Bitcoin (10% Discount)

E-Transfer

Assuming you read the first question “When will my order ship?” you know that orders usually take 24-48 hours to leave our warehouse. Once the order is picked and boxed, we’ll generate the shipping label and hand the package over to the carrier. Carrier delivery times are estimates! So the delivery can take 1-2 business days to be delivered domestically depending on your location. Interstate orders can take an additional 2-7 business days to be delivered depending on your shipping method selected during checkout.

Yes, your data is safe with us. You can check our Privacy Policy for more.

You will receive a tracking email as soon as your order ships. You can follow the link within that email to get detailed tracking from the carrier. Carriers may require up to 24 hours before details become available. You can also get your tracking number by logging into your account and looking up your order history. Tracking numbers are linked to your order once the order has shipped.

Electronic components (DMDs, other displays, boards, optos, etc.) are warrantied for 90 days. All other products are warrantied for 9 months. You may return damaged or defective merchandise within 5 business days after the delivery date for a full refund. If you have changed your mind about a product you have purchased, you may return it within 5 business days. The product must be in new, re-sellable condition (installed analog displays cannot be returned) and you are responsible for paying return shipping. Items must be returned BEFORE a refund is issued. This goes for domestic and international orders.